Frequently Asked Questions
Common questions about installation, service, and support.
How long does installation take?
Most standard installs complete within 5 to 10 working days depending on access and civils.
Do you apply data caps?
No. All NetFlow ISP packages are uncapped with no fair-usage throttling.
Can I get a static IP?
Yes. Static IP options are available on selected residential and business packages.
What happens during an outage?
We publish incidents and maintenance on the status page and provide updates until resolution.